Overview

Inserting the batteries

Operating range of the remote control unit

Part names and functions

Remote control unit

Connections

Connecting an amplifier

Connecting the subwoofer

Connecting a playback device

Connecting a TV

Connecting this unit to the HDMI ARC terminal on a TV

Connecting this unit to the Optical or Coaxial terminal on a TV

Connecting to a device with digital audio input connectors

Connecting to a device with digital audio output connectors

Connecting a PC or Mac

Connecting a USB flash drive to the USB port

Connecting to a home network (LAN)

Connecting an external control device

FLASHER IN jack

REMOTE CONTROL connectors

Connecting the power cord

Playback

Basic operation

Turning the power on

Switching the power to standby

Selecting the input source

Adjusting the volume

Turning off the sound temporarily (Muting)

Listening to Internet Radio

Listening to Internet Radio

Playing back files stored on PC or NAS

Playing back files stored on PC or NAS

Playing a USB flash drive

Playing files stored on USB flash drives

Listening to music on a Bluetooth device

Listening to music on a Bluetooth device

Pairing with other Bluetooth devices

Reconnecting to this unit from a Bluetooth device

Listening to audio on Bluetooth headphones

Listening to audio on Bluetooth headphones

Reconnecting to a Bluetooth headphones

Disconnecting Bluetooth headphones

Getting the HEOS app

Setting up the HEOS app for the first time with a HEOS Built-in device

Adding the registration of HEOS Built-in devices in the HEOS app

Playing from streaming music services

Listening to the same music in multiple rooms

Playing digital input

Connecting and playing back from a TV or digital device (HDMI/Coaxial/Optical 1/Optical 2)

Connecting and playing back from a computer (USB-DAC)

Playing analog input

AirPlay function

Playing songs from your iPhone, iPod touch, iPad or Mac

Playing songs from Windows PC

Play a song from your iPhone, iPod touch, iPad or Mac on multiple synced devices (AirPlay 2)

Spotify Connect function

Playing Spotify music with this unit

Convenience functions

Playing back HEOS Favorites

Adding to HEOS Favorites

Deleting a HEOS Favorites

Adjusting the tone and balance

Playback in source direct mode

Switching the display’s brightness

Turning the illumination and display on/off

Using the sleep timer

Displaying the volume at all times (When “Preamp Out” is set to “On”)

Smart select function

Settings

HP Amplifier Gain

Low Pass Filter

HDMI Power Off Control

Network Information

Network Control

Connecting to the network by using the WPS button on the router

Disabling amplifier/SACD player operating mode on remote control

Disabling amplifier operating mode

Disabling SACD player operating mode

Setting the device to be operated by the volume buttons on the remote control

Setting the device to be operated by the volume buttons in streaming preamplifier operating mode

Setting the device to be operated by the volume buttons in SACD player operating mode

Tips

Troubleshooting

Power does not turn on / Power is turned off

Operations cannot be performed through the remote control unit

Display on this unit shows nothing

No sound comes out

Sound is interrupted or noise occurs

Desired sound does not come out

AirPlay cannot be played back

USB flash drives cannot be played back

Bluetooth cannot be played back

The Internet radio cannot be played back

Music files on PC or NAS cannot be played back (Music server)

Various online services cannot be played

Cannot connect to a wireless LAN network

Music files on PC or Mac cannot be played back (USB-DAC)

Audio from digital devices cannot be played back (HDMI ARC/Coaxial/Optical 1/2)

The input source switches to “HDMI”, “Optical 1”, “Optical 2” or “Coaxial”

The HDMI control function does not work

Update/upgrade error messages

Resetting network settings

Factory Restore

Appendix

Playing back a USB flash drives

Playing back a Bluetooth device

Playing back files stored on a PC and NAS

Playing back Internet Radio

Last function memory

Explanation of terms

Trademark information

Dimensions / Weight

Bluetooth cannot be played back

Bluetooth devices cannot be connected to this unit.

The Bluetooth function in the Bluetooth device has not been enabled. See the Owner’s Manual of the Bluetooth device to enable the Bluetooth function.

Bring the Bluetooth device near to this unit.

The Bluetooth device cannot connect with this unit if it is not compatible with the A2DP profile.

Turn the power of the Bluetooth device off and on again, and then try again.

Set “Bluetooth” in the setup menu to “On”. The Bluetooth function does not work when “Bluetooth” is “Off”. link

Smartphones and other Bluetooth devices cannot be connected.

Smartphones and other Bluetooth devices cannot be connected when “Headphone” is set to “On”. Press Bluetooth on the remote control to switch the input source to Bluetooth, then connect the device. link

Cannot connect Bluetooth headphones.

Bring the Bluetooth headphones near to this unit.

Turn the power of the Bluetooth headphones off and on again, and then try again.

Go to “Network” - “Bluetooth”, and set “Headphone” to “On” within the setup menu. link

Make sure this unit is not already connected to another pair of Bluetooth headphones. Check the currently connected Bluetooth headphones in the “Devices” menu. link
Disconnect the connected Bluetooth headphones before connecting the ones you want to use.

Bluetooth headphones cannot be connected if Bluetooth is being used as an input source.

Bluetooth headphones cannot be connected if this unit is grouped in the HEOS app. Remove this unit from the group to enable Bluetooth headphones connection.

Bluetooth headphones cannot be connected if a HEOS Built-in device is playing an input source from this unit.

The Bluetooth headphones cannot connect with this unit if it is not compatible with the A2DP profile.

Connection and operation are not guaranteed for all Bluetooth-enabled devices.

This unit can only connect to one Bluetooth headphone at a time. However, up to 8 Bluetooth headphones can be registered. You can switch between registered devices from “Devices” in the “Bluetooth” menu. link

The sound is cut off.

Bring the Bluetooth device near to this unit.

Remove obstructions between the Bluetooth device and this unit.

To prevent electromagnetic interference, locate this unit away from microwave ovens, wireless LAN devices and other Bluetooth devices.

Reconnect the Bluetooth device.

The sound is cut off or noise occurs when using Bluetooth headphones.

Move the Bluetooth headphones closer to this unit.

Remove obstructions between the Bluetooth headphones and this unit.

Reconnect the Bluetooth headphones.

To prevent electromagnetic interference, locate this unit away from microwave ovens, wireless LAN devices and other Bluetooth devices.

We recommend using wired LAN to connect this unit and other devices.

Bluetooth transmits on the 2.4 GHz band which may interfere with Wi-Fi transmitted on this band. Connect this unit and other devices to Wi-Fi network on a 5 GHz band if available on your Wi-Fi router.

Audio is delayed on my Bluetooth headphones.

This unit cannot adjust audio delay on Bluetooth headphones.