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Desired sound does not come out
The volume does not increase.
The maximum volume is set too low. Set the maximum volume using “Limit” on the menu. link
Appropriate volume correction processing is performed according to the input audio format and settings, so the volume may not reach the upper limit.
The Bluetooth headphones do not have volume control and the volume is too low or too high.
Control the volume by adjusting the “Level” of the “Bluetooth Transmitter” from the option menu. link
The Bluetooth headphones have a volume control function but the volume is still too low or too high.
Control the volume by adjusting the “Level” of the “Bluetooth Transmitter” from the option menu. link
No sound comes out with the HDMI connection.
Check the connection of the HDMI connectors. link
When outputting HDMI audio from the speakers, set “HDMI Audio Out” on the menu to “Stereo Receiver”. To output from the TV, set “TV”. link
When using the HDMI Control function, check that the audio output is set to the AV amplifier on the TV. link
No sound comes out of a specific speaker.
Check that speaker cables are properly connected.
Check that a selection “Yes” is set for the “Speaker Layout” – “Subwoofer” setting in menu. link
No sound is produced from subwoofer.
Check the subwoofer connections.
Turn on the subwoofer’s power.
Set “Speaker Layout” – “Subwoofer” on the menu to “Yes”. link
“M-DAX” cannot be selected.
Check that an analog signal or PCM signal (Sample Rate = 44.1/48 kHz) is input. link
Switch to a sound mode other than “Direct” or “Pure Direct”. link
No sound is output when using ZONE2.
The analog audio signal and the 2-channel PCM signal input from digital connectors (OPTICAL/COAXIAL) can be played back in ZONE2.
When listening to audio from a Bluetooth device in ZONE2, remove any obstructions between the Bluetooth device and this unit and use it within a range of about 30 m.
Sound mode settings are not available when using Bluetooth headphones. Audio menu settings are also not available.
This unit cannot change sound mode or audio menu settings for audio output to Bluetooth headphones.