Overview

Accessories

Inserting the batteries
Operating range of the remote control unit
Part names and functions

Front panel
Rear panel
Remote control unit

Connections

Connections
Connecting an amplifier

Connecting a Marantz amplifier
Connecting a TV

Connecting this unit to the HDMI ARC terminal on a TV
Connecting this unit to the Optical or Coaxial terminal on a TV
Connecting to a device with digital audio input connectors
Connecting to a device with digital audio output connectors
Connecting a PC or Mac
Connecting a USB flash drive to the USB port
Connecting to a home network (LAN)

Wired LAN
Wireless LAN
Connecting an external control device

FLASHER IN jack
REMOTE CONTROL connectors
Connecting the power cord

Playback

Basic operation

Turning the power on
Switching the power to standby
Selecting the input source
Listening to Internet Radio

Listening to Internet Radio
Playing back files stored on PC or NAS

Playing back files stored on PC or NAS
Playing a USB flash drive

Playing files stored on USB flash drives
Listening to music on a Bluetooth device

Listening to music on a Bluetooth device
Pairing with other Bluetooth devices
Reconnecting to this unit from a Bluetooth device
Listening to audio on Bluetooth headphones

Listening to audio on Bluetooth headphones
Reconnecting to a Bluetooth headphones
Disconnecting Bluetooth headphones
Getting the HEOS app

Setting up the HEOS app for the first time with a HEOS Built-in device
Adding the registration of HEOS Built-in devices in the HEOS app
HEOS Account
Playing from streaming music services
Listening to the same music in multiple rooms
Playing CDs

Playing CDs
Playing tracks in a specific order (Program playback)
Playing DATA CDs

Playing files
Playing digital input

Connecting and playing back from a TV or digital device (HDMI/Coaxial/Optical)
Connecting and playing back from a computer (USB-DAC)
AirPlay function

Playing songs from your iPhone, iPod touch or iPad
Playing iTunes music with this unit
Play a song from your iPhone, iPod touch or iPad on multiple synced devices (AirPlay 2)
Spotify Connect function

Playing Spotify music with this unit
Convenience functions

Playing back HEOS Favorites
Adding to HEOS Favorites
Deleting a HEOS Favorites
Switching the display’s brightness
Using the sleep timer

Settings

Menu map

Menu operation
Inputting characters

Using the number buttons
Using the cursor buttons
Audio

Filter
Lock Range
Line Out Level
Variable Out
Volume Limit
Digital Out
H/P Amplifier Gain
TV

TV Input
HDMI Power Off Control
General

Language
Auto-Standby
Power Sync
Information
Reset
Network

Network Information
Network & USB-A
Wi-Fi
Bluetooth
Network Control
AirPlay Setup
Connecting to the network by using the WPS button on the router
Switching the function of the volume buttons on the remote control

Setting the remote control operation mode to network CD player operation mode
Setting the remote control operation mode to amplifier operation mode

Tips

Tips
Troubleshooting

Power does not turn on / Power is turned off
Operations cannot be performed through the remote control unit
Display on this unit shows nothing
No sound comes out
Sound is interrupted or noise occurs
Desired sound does not come out
AirPlay cannot be played back
USB flash drives cannot be played back
Bluetooth cannot be played back
The Internet radio cannot be played back
Music files on PC or NAS cannot be played back (Music server)
Various online services cannot be played
Cannot connect to a wireless LAN network
Cannot playback Discs
Music files on PC or Mac cannot be played back (USB-DAC)
Audio from digital devices cannot be played back (HDMI ARC/Coaxial/Optical)
The input source switches to “HDMI”, “Optical” or “Coaxial”
The HDMI control function does not work
Update/upgrade error messages
Resetting network settings
Factory Restore

Appendix

Playing back Discs

Files
Playback order of music files
About discs and files
Playing back a USB flash drives
Cautions on using media

Inserting a disc
How to handle media
Cleaning discs
Digital input
Playing back a Bluetooth device
Playing back files stored on a PC and NAS
Playing back Internet Radio
Last function memory
About HDMI
Explanation of terms
Trademark information
Specifications
Dimensions / Weight
Index
PDF Download

Music files on PC or Mac cannot be played back (USB-DAC)

This unit is not recognized on the computer.

Reconnect the USB cable to the USB port on your computer. When this unit is still not recognized after reconnection, connect to a different USB port. link

Restart your computer.

Check the OS of your computer. link

When your computer is running on Windows, a dedicated driver software should be installed. link

This unit is not selected as the playback device.

Select this unit as the playback device in the sound settings on the computer. link

“Signal Unlock” is displayed.

When digital audio signals cannot be detected properly, “Signal Unlock” is displayed. link

“Unsupported” is displayed.

“Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the settings on your computer or player software. link

If the computer you use is macOS, please check if the CD 50n format is set below 384.0 kHz using the Audio MIDI Setup.link

back to top