Overview

Accessories
Part names and functions

Front panel
Rear panel
Connecting

Connecting

Connecting speakers
Connecting a subwoofer
Connecting a digital device
Connecting an analog device
Connecting a USB flash drive
Connecting an external control device
Connecting the power cord
Getting the HEOS app

Setup

Setting up the HEOS app for the first time with a HEOS Built-in device
Adding the registration of HEOS Built-in devices in the HEOS app

Adding wired HEOS Built-in devices
Adding wireless HEOS Built-in devices
HEOS account

Playback

Playing from streaming music services

Selecting a room/device
Selecting the music track or station from music sources
Listening to the same music in multiple rooms

Grouping rooms
Ungrouping rooms
Grouping all rooms
Ungrouping all rooms
Listening to Internet Radio
Playing music stored on your mobile
Playing back files stored on a PC or NAS
Playing music from an external device
Playing music from a USB flash drive
Playing music from a Bluetooth device
AirPlay function

Playing songs from your iPhone, iPod touch, iPad or Mac
Playing songs from Windows PC
Play a song from your iPhone, iPod touch, iPad or Mac on multiple synced devices (AirPlay 2)
Spotify Connect function

Playing Spotify music with this unit
Operating this unit using the remote control of a TV

Troubleshooting

Troubleshooting

Cannot connect this unit to the network
Cannot pair a Bluetooth mobile device with this unit
Cannot hear Bluetooth music
The Power is turned off and the status LED flashes in red (fast blink)
Music cuts out or delays sometimes
Cannot connect to a network using an iOS device
I hear a delay when using the external input with my TV
Cannot connect to a WPS network
Resetting this unit
The HDMI control function does not work
Resetting the firmware to the default state

Status LED

Status LED table

Appendix

Power management
Supported file types and codecs

Supported audio formats (Optical)
About HDMI
Trademark information
Specifications
PDF Download

Resetting the firmware to the default state

When the network function or this unit do not operate correctly, the problem may be solved by resetting the firmware to the default state.

It is confirmed that the network connection has no problem, but the unit cannot connect to the Internet.

The solution described in Resetting this unitlink does not work. link

For such cases, perform the following operation:

Ope Restore M1
Unplug the power cord from the power outlet.
Plug in the power cord while holding down the Bluetooth( Button Bluetooth ) button.
Release the button after the status LED starts to blink in orange.

When the status LED switches from blinking orange to solid, the recovery process is complete.

Since this process includes a firmware recovery, it takes some time to complete.

This process will clear out all the information that you set.

After performing this RESET to default state, an update to actual firmware version is needed.

Do not unplug the power cord until the entire process completes.

If the problem is not solved after performing this operation, contact our customer service center.

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