Overview

Accessories
Part names and functions

Front panel
Rear panel
Connecting

Connecting

Connecting speakers
Connecting a subwoofer
Connecting a digital device
Connecting an analog device
Connecting a USB flash drive
Connecting an external control device
Connecting the power cord
Getting the HEOS app

Setup

Setting up the HEOS app for the first time with a HEOS Built-in device
Adding the registration of HEOS Built-in devices in the HEOS app

Adding wired HEOS Built-in devices
Adding wireless HEOS Built-in devices
HEOS account

Playback

Playing from streaming music services

Selecting a room/device
Selecting the music track or station from music sources
Listening to the same music in multiple rooms

Grouping rooms
Ungrouping rooms
Grouping all rooms
Ungrouping all rooms
Listening to Internet Radio
Playing music stored on your mobile
Playing back files stored on a PC or NAS
Playing music from an external device
Playing music from a USB flash drive
Playing music from a Bluetooth device
AirPlay function

Playing songs from your iPhone, iPod touch, iPad or Mac
Playing songs from Windows PC
Play a song from your iPhone, iPod touch, iPad or Mac on multiple synced devices (AirPlay 2)
Spotify Connect function

Playing Spotify music with this unit
Operating this unit using the remote control of a TV

Troubleshooting

Troubleshooting

Cannot connect this unit to the network
Cannot pair a Bluetooth mobile device with this unit
Cannot hear Bluetooth music
The Power is turned off and the status LED flashes in red (fast blink)
Music cuts out or delays sometimes
Cannot connect to a network using an iOS device
I hear a delay when using the external input with my TV
Cannot connect to a WPS network
Resetting this unit
The HDMI control function does not work
Resetting the firmware to the default state

Status LED

Status LED table

Appendix

Power management
Supported file types and codecs

Supported audio formats (Optical)
About HDMI
Trademark information
Specifications
PDF Download

Cannot connect this unit to the network

Make sure your mobile device is connected to your wireless network before setting up your device. link

Alternatively, you can connect this unit to your network router using an Ethernet cable sold separately. Once connected via Ethernet, the HEOS app should recognize the device and you can manually move it to your wireless network using “Settings” - “My Devices” - (“Device Name”) - “Advanced” - “NETWORK SETTINGS”. link

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