Playback

Factory Restore

When the unit or the network functions do not work properly, operation may be improved by performing the Factory Restore.

Do this when the unit still does not work properly even after trying the steps for Resetting factory settingslink or Resetting network settingslink.link, link

After performing the Factory Restore, various settings are reset to the default settings. Configure the network settings and update the firmware again.

Ope Restore AV10

WARNING

By initiating Factory Restore mode, you will be installing limited recovery firmware on this unit. Functionality will remain limited until a firmware update is performed over the Internet. Do not perform a Factory Restore if you do not have this unit connected to your home network.

Press Power Button while simultaneously pressing SETUP and DIMMER.
When “Restoring” appears on the display, release the buttons.

When the Factory Restore is complete, “Completed” appears on the display for about 5 seconds, and the unit automatically restarts.

This operation takes time because it requires reconnecting to the network, restoring and updating the firmware.

If this operation does not improve the problem, contact our customer service center.

NOTE

Do not turn off the power until the Factory Restore is complete.

back to top