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Music files on PC or Mac cannot be played back (USB-DAC)
This unit is not recognized on the computer.
Reconnect the USB cable to the USB port on your computer. When this unit is still not recognized after reconnection, connect to a different USB port. link
Restart your computer.
Check the OS of your computer. link
When your computer is running on Windows, a dedicated driver software should be installed. link
This unit is not selected as the playback device.
Select this unit as the playback device in the sound settings on the computer. link
“Signal Unlock” is displayed.
When digital audio signals cannot be detected properly, “Signal Unlock” is displayed. link
“Unsupported” is displayed.
“Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the settings on your computer or player software. link
If the computer you use is macOS, please check if the SACD 10 format is set below 384.0 kHz using the Audio MIDI Setup. link