Playback

Update/upgrade error messages

If an update/upgrade is interrupted or fails, an error message appears.

Display

Description

Connection failed. Please check your network, then try again.

The network connection is unstable.
Connection to the server failed.
Check your network environment and try the update again.

Update failed. Please check your network, then try again.

The download of the firmware failed.
Check your network environment and try the update again.

Upgrade failed. Please check your network, then try again.

The download of the firmware failed.
Check your network environment and try the upgrade again.

Please check your network, unplug and reconnect the power cord, and try again.

The update failed.
Press and hold the Power Button on the main unit for more than 5 seconds, or remove and re-insert the power cord.
The update restarts automatically.

Please contact customer service in your area.

This unit may be broken.
Contact our Customer Service Center in your area.

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