Cannot connect to a wireless LAN network

The network name (SSID), password and encryption setting have not been set up correctly. Configure the network settings according to the setting details of this unit. link

Shorten the distance from the wireless LAN access point and remove any obstructions to improve access first before re-connecting again. Place the unit away from microwave ovens and other network access points.

Configure the access point channel settings away from channels that are being used by other networks.

This unit is not compatible with WEP (TSN).

Check that the WPS mode of the router is operating.

Press the WPS button on the router and then press the “Connect” button displayed on the TV within 2 minutes.

A router/settings that are compatible with WPS 2.0 standards are required. Set the encryption type to “None”, “WPA-PSK (AES)” or WPA2-PSK (AES). link

If the router encryption method is WEP/WPA-TKIP/WPA2-TKIP/WPA3-SAE (AES), you cannot connect by using the WPS button on the router. In this case, use the “Scan Networks” or “Manual” method to connect.

Update the iPhone/iPod touch/iPad firmware to the latest version.

When configuring the settings via a wireless connection, iOS 10.0.2 or later needs to be supported.