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Update/upgrade error messages
If an update/upgrade is interrupted or fails, an error message appears.
| Display | Description | 
|---|---|
| Connection failed. Please check your network, then try again. | The network connection is unstable. | 
| Update failed. Please check your network, then try again. | The download of the firmware failed.  | 
| Upgrade failed. Please check your network, then try again. | The download of the firmware failed.  | 
| Please check your network, unplug and reconnect the power cord, and try again. | The update failed. | 
| Please contact customer service in your area. | This unit may be broken. | 

 on the main unit for more than 5 seconds, or remove and re-insert the power cord.
  on the main unit for more than 5 seconds, or remove and re-insert the power cord.