Overview

Accessories

Inserting the batteries
Operating range of the remote control unit
Features

High quality sound
High performance
Easy operation
Part names and functions

Front panel
With the door open
Display
Rear panel
Remote control unit

Connections

Connections
Speaker installation
Connecting a power amp

Before connecting a power amp
Speaker configuration and “Amp Assign” settings
Connecting 5.1-channel speakers
Connecting 7.1-channel speakers
Connecting 9.1-channel speakers
Connecting 13.1-channel speakers
Connecting 15.1-channel speakers
Connecting 11.1-channel speakers: Bi-amp connection of front speakers
Connecting 11.1-channel speakers: Second pair of front speakers
Connecting a TV

Connection 1 : TV equipped with an HDMI connector and compatible with the ARC (Audio Return Channel) / eARC (Enhanced Audio Return Channel)
Connection 2 : TV equipped with an HDMI connector and incompatible with the ARC (Audio Return Channel) / eARC (Enhanced Audio Return Channel)
Connection 3 : TV equipped without an HDMI connector
Connecting a playback device

Connecting a set-top box (Satellite tuner/cable TV)
Connecting a DVD player or Blu-ray Disc player
Connecting a player device compatible with the 8K
Connecting a video camcorder or game console
Connecting a turntable
Connecting a device with a multi-channel output connector
Connecting a USB memory device to the USB port
Connecting to a home network (LAN)

Wired LAN
Wireless LAN
Connecting an external control device

REMOTE CONTROL jacks
DC OUT jacks
Connecting the power cord

Playback

Basic operation

Turning the power on
Selecting the input source
Adjusting the volume
Turning off the sound temporarily (Muting)
Playback a DVD player/Blu-ray Disc player
Playing a USB memory device

Playing files stored on USB memory devices
Listening to music on a Bluetooth device

Playing music from Bluetooth device
Pairing with other Bluetooth devices
Reconnecting to this unit from a Bluetooth device
Listening to Internet Radio

Listening to Internet Radio
Playing back files stored on a PC or NAS

Playing back files stored on a PC or NAS
Getting the HEOS App

HEOS Account
Playing from streaming music services
Listening to the same music in multiple rooms
AirPlay function

Playing songs from your iPhone, iPod touch or iPad
Playing iTunes music with this unit
Play a song from your iPhone, iPod touch or iPad on multiple synced devices (AirPlay 2)
Spotify Connect function

Playing Spotify music with this unit
Convenience functions

Adding to HEOS Favorites
Playing back HEOS Favorites
Deleting a HEOS Favorites
Adjusting the audibility of dialog and vocals (Dialog Enhancer)
Adjusting the volume of each channel to match the input source (Channel Level Adjust)
Adjusting the tone (Tone)
Displaying your desired video during audio playback (Video Select)
Adjusting the picture quality for your viewing environment (Picture Mode)
Playing the same music in all zones (All Zone Stereo)
Selecting a sound mode

Selecting a sound mode
Direct playback
Pure Direct playback
Auto surround playback
Description of sound mode types
Sound mode that can be selected for each input signal
HDMI Control function

Setting procedure
Smart Menu function
Sleep timer function

Using the sleep timer
Smart select function

Calling up the settings
Changing the settings
Panel lock function

Disabling all key button operations
Disabling all button operations except VOLUME
Canceling the Panel lock function
Remote lock function

Disabling the sensor function of the remote control unit
Enabling the remote sensor function
Switches light illumination on/off
Web control function

Controlling the unit from a web control
Playback in ZONE2/ZONE3 (Another room)

Connecting ZONE
Playback in ZONE2/ZONE3

Settings

Menu map

Menu operations
Audio

Subwoofer Level Adjust
Bass Sync
Surround Parameter
M-DAX
Audio Delay
Volume
Audyssey®
Graphic EQ
Video

Picture Adjust
HDMI Setup
Output Settings
Analog Video Out
On Screen Display
4K/8K Signal Format
TV Format
Inputs

Input Assign
Source Rename
Hide Sources
Source Level
Input Select
Speakers
Audyssey® Setup

Procedure for speaker settings (Audyssey® Setup)
Error messages
Retrieving Audyssey® Setup settings
Manual Setup

Amp Assign
Speaker Config.
Distances
Levels
Crossovers
Bass
Front Speaker
2ch Playback
Network

Information
Connection
Wi-Fi Setup
Settings
Network Control
Friendly Name
Diagnostics
HEOS Account

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General

Language
ZONE2 Setup / ZONE3 Setup
Zone Rename
Smart Select Names
Trigger Out 1 / Trigger Out 2
Auto Standby
Front Display
Firmware
Information
Usage Data
Save & Load
Setup Lock
Operating external devices with the remote control unit

Registering preset codes
Operating devices
Checking registered preset codes
Initializing registered preset codes
Operating learning function

Remembering remote control codes from other devices
Delete saved remote control codes
Setting the back light

Disabling the backlight
Turning the backlight on
Specifying the zone used with the remote control unit

Tips

Tips
Troubleshooting

Power does not turn on / Power is turned off
Operations cannot be performed through the remote control unit
Display on this unit shows nothing
No sound comes out
Desired sound does not come out
Sound is interrupted or noise occurs
No video is shown on the TV
The menu screen is not displayed on the TV
The color of the menu screen and operations content displayed on the television is different from normal
AirPlay cannot be played back
USB memory devices cannot be played back
Bluetooth cannot be played back
The Internet radio cannot be played back
Music files on PC or NAS cannot be played back
Various online services cannot be played
The HDMI Control function does not work
Cannot connect to a wireless LAN network
When using HDMI ZONE2, the devices does not function properly
Update/upgrade error messages
Resetting factory settings
Resetting network settings
Restoring the firmware to the factory defaults

Appendix

About HDMI
Video conversion function
Playing back a USB memory devices
Playing back a Bluetooth device
Playing back a file saved on a PC or NAS
Playing back Internet Radio
Personal memory plus function
Last function memory
Explanation of terms
Trademark information
Specifications
Dimensions / Weight
Index
PDF Download
Surround Parameter Table (English only)

Sound is interrupted or noise occurs

During playback from the Internet radio or USB memory device, sound is occasionally interrupted.

When the transfer speed of the USB memory device is slow, sound may occasionally be interrupted.

The network communication speed is slow or the radio station is busy.

When making a call on iPhone, noise occurs in audio output on this unit.

When making a call, keep a distance of 20 cm or longer between iPhone and this unit.

The sounds appear to be distorted.

Lower the volume. link

Sound cuts out when using Wi-Fi connection.

The frequency band used by the wireless LAN is also used by microwave ovens, cordless telephones, wireless game controllers and other wireless LAN devices. Using such devices at the same time as this unit may cause sound to cut out due to electronic interference. Sound cut out can be improved using the following methods. link
- Install devices that cause interference away from this unit.
- Turn off the power supply to devices that cause interference.
- Change the settings of the router channel to which this unit is connected to. (See the instruction manual of the wireless router for details on how to change the channel.)
- Switch to a wired LAN connection.

Particularly when you play back large music files, depending on your wireless LAN environment, the playback sound may be interrupted. In this case, make the wired LAN connection. link

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